All rooms at the Creel are £55 per person per night (single occupancy £75 per night) and include breakfast. There is a minimum stay of 2 nights for all the accommodation.
Children and Young Adults: Children under 12 years old: 50% discount when staying with 2 or more adults, otherwise a 20% discount. Teenagers between 13 and 16 years old: 25% discount when staying with 2 or more adults. Young adults 16 and 17 years old: 20% when staying with 2 or more adults.
Payment and Terms Timings:
Check-in - Between 4pm and 9pm (earlier or later by advance arrangement). Note: guests should not arrive between 12pm and 4pm as this period is used for shopping for your food!
Check-out - Rooms should be vacated by 10.30 am on the day of departure.
Payments: Deposits - To secure bookings, a deposit equal to the cost of the first night is required at the time of booking. Being a trustful sort of person, I frequently don't bother with this, but feel free to volunteer.
Full Settlement - Must be made upon the morning of departure or the night before in the case of an early morning departure. Settlements may be made in cash, PayPal, Debit or CreditCard. Please note that settlement of final accounts by PayPal, Debit card and Credit card incur a 2.75% surcharge (which is what the Creel has to pay for having card payments) . Bank transfers settlements must be made on the day before departure.
Payment Methods: Cash - Payment may be made in £’s Sterling (GBP) only. Cheques - Deposit payment can be made by cheque issued by a UK bank account in £’s Sterling (GBP). Please allow seven days in advance for cheque clearance. Please note that cheques cannot be used for final settlements. PayPal - For payment in advance arrangements, invoices can be issued by email including instructions for settlement via PayPal. Payment can then be made by Credit or Debit Card or a PayPal account if you have one. You can use this payment method without having to open a PayPal account. Please note that settlements of final accounts by PayPal incur a 2.75% surcharge (which is what I am charged by Paypal). BACS (Bank Transfer) - Can be used for deposits or advance payment of an entire booking. For the latter, BACS transfers should be made seven days in advance and by prior arrangement. BACS payment can be useful when the accommodation is being paid by a third party (for example: making a gift). Any fee related to the transaction should be paid by the payer. For final settlements by bank transfers, the transaction must be made on the day before departure.
Cancellations: Customer cancellation of bookings made within the period of forty-five days before the confirmed arrival date are subject to the following:-
1 Within this period, prepaid deposit monies are non-refundable for cancellations 2 Curtailment of stay constitutes a cancellation of the remaining booking as is, not arriving without providing any notice. For both situations The Creel reserves the right to levy fees in the event that the accommodation service cannot be resold. 3 Cancellation by customers of bookings between the period of sixty and forty-six days prior to the confirmed arrival date are subject to the following:- 4 Prepaid deposit monies are refundable but subject to a fee of 50% (of the deposit value) for cancellations without this period. 5 Not arriving without providing any notice constitutes a cancellation.